INFORMATION

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USEFUL INFORMATION

OPENING HOURS

TO BOOK YOUR SEATS

The ticket office of the Auditorium-Orchestre national de Lyon is open Monday to Friday, 11.00-18.00

Got questions ?
Our ticket office is also there to help : by phone at 04 78 95 95 95, Monday to Friday, 11.00-17.00. and by email at onl.billetterie@mairie-lyon.fr

If you can’t visit the ticket office, there are other ways to book your tickets or subscription packages:
> by phone on 04 78 95 95 95, from Monday to Friday, 11.00-17.00
> online, at any time

ATTENDING YOUR CONCERT

The doors to the Auditorium-Orchestre national de Lyon and its food service area, La Commune, open:
> 1½ hours before concerts held in the afternoon or evening 
> 1¼ hours before concerts held in the morning

You can take your seats in the concert hall 30 minutes before your show begins.
Note: concerts begin strictly on time. After that, numbered seats are no longer guaranteed and latecomers might not be admitted to the hall until a break in the concert or even until the interval.

ATTENDING YOUR SOUND WORKSHOP

A few days before your workshop, you will be informed by email of the arrangements at the Auditorium (access and times).

Carole Boulanger

Cultural Mediation Department
Administrative and Logistics Assistant
carole.boulanger@mairie-lyon.fr

GETTING TO THE AUDITORIUM

The Lyon Auditorium is situated in the third arrondissement at the foot of the Part-Dieu (Crédit Lyonnais) tower, between the Halles de Lyon and the Part-Dieu shopping centre.
Public entrance : 149, rue Garibaldi – Place Charles-de-Gaulle – Lyon 3e

  • Metro line B, Place Guichard station (Bourse du Travail)
  • Tramway T1, Part-Dieu-Auditorium stop, T3 or T4 Gare Part-Dieu-Villette stop
  • By bus :

Line 38 (direction Caluire): Part-Dieu-Servient stop
Line 38 (direction Gare Part-Dieu): Part-Dieu-Auditorium stop
C1, C2, C6, C7, line 70, line 25: Gare Part-Dieu-Vivier-Merle stop
C3: Halles Paul-Bocuse stops
C9 (direction Bellecour): Part-Dieu-Servient stop
C9 (direction Hôpitaux Est): Part-Dieu-Auditorium stop
C13 (direction Hôtel de Ville): Part-Dieu-Servient stop
C13 (direction Grange-Blanche): Halles Paul-Bocuse stop
C25 (direction Saint-Priest): Part-Dieu-Servient stop
C25 (direction Gare Part-Dieu): Part-Dieu-Auditorium stop

After the concerts, TCL screens in the concert hall lobby display real-time information for the public transport lines that service the Auditorium.

> Calculate your itinerary on tcl.fr

  • From the Part-Dieu train station :

a 10-minute walk along the Boulevard Eugène-Deruelle.

  • From the shopping centre :

From Level 1 : take the Porte Britannia exit (on the Galeries Lafayette side)
From Level 0 : take the Porte Deruelle exit (on the Galeries Lafayette side)

  • From Place Guichard :

an 8-minute walk along Rue Part-Dieu then Rue Garibaldi.

> Calculate your itinerary on foot with Google Maps

Vélo’v bike stations near the Auditorium: Servient-Garibaldi, Part-Dieu-Garibaldi, Les Halles, Bourse du Travail.

> See the free docks in real time.

You can park your bike in front of the Auditorium on the stands situated at the entrance to the Place Charles-de-Gaulle.

> Calculate your itinerary by bike with Google Maps.

Bonnel-Servient (44-49, rue de Bonnel)
> See the number of spaces available in real time

Les Halles Paul-Bocuse (156, rue Garibaldi) 
> See the number of spaces available in real time

The reopening of a car park for the shopping centre has been postponed to the end of 2020.
 

  • TCL park-and-ride facilities : Oullins, Vaise, Gorge-de-Loup, Parilly, Vénissieux, Porte des Alpes, Décines, Vaulx-La Soie, Meyzieu, Saint-Priest, Mermoz-Pinel, etc. > See all the park-and-ride facilities
     
  • Disabled parking:

You can use the disabled parking spaces in the Les Halles and Bonnel-Servient car parks. Vehicles may also stop to drop off disabled passengers on Place Charles-de-Gaulle (but parking is not permitted there).

The future urban redevelopment work in the Part-Dieu district will place the Auditorium-Orchestre national de Lyon at the centre of a vast project designed to make the city more open, more connected and more accessible. > Learn more about the Lyon Part-Dieu project

The major redevelopment work in progress is altering the road system and the various means of access to the Auditorium. For real-time information about how to reach the Auditorium, visit the onlymoov.com website.

DISABLED ACCESS

The Auditorium-Orchestre national de Lyon is mindful of the needs of patrons with disabilities and offers specific seating and tailored prices.

ACCESSIBILITY

PARKING
Vehicles may stop to drop off disabled passengers on Place Charles-de-Gaulle. Parking is not permitted on Place Charles-de-Gaulle for safety reasons, so we would encourage you to use the disabled parking spaces in the Les Halles and Bonne-Servient car parks.

IN THE CONCERT HALL
A lift in the lobby services the first and second balconies.
On the first balcony, specific seats have been reserved for patrons in wheelchairs and their assisting companion (please mention this requirement when purchasing your ticket).
The team of ushers is available to assist if necessary.
 

SIGHT-IMPAIRED AND SEVERELY SIGHT-IMPAIRED PATRONS
Specific seating may be offered to sight-impaired concertgoers. Please mention this requirement to the ticket office when making your booking.
Note: Guide dogs are admitted into the concert hall. Please also mention this requirement when you book your seat.

TAILORED PRICING

A 50% discount is granted on the full price of all of the season’s concerts (except the Expresso concerts) to holders of the Carte mobilité inclusion – mention invalidité (and to their assisting companions if the card mentions that the concertgoer requires this assistance).

Ticket office

04 78 95 95 95

FOOD SERVICE AND BAR

Since September 2019, La Commune has been sustaining the Auditorium-Orchestre national de Lyon with an inspired range of culinary treats and offers that echo the venue’s programming. The staff of La Commune occasionally teams up with artists to provide entertainment.

CLOAKROOM

The Auditorium provides a supervised, complimentary and mandatory cloakroom facility for bulky items (small suitcases, pushchairs, helmets, large umbrellas, etc.). Suitcases and bags larger than "cabin bag" size (55 x 25 x 35cm) are not permitted inside the building.

GOT QUESTIONS ?

Browse our FAQ section.
We have listed the most frequently-asked questions below.

The Part-Dieu district is currently undergoing major work and the various construction projects in progress can result in considerable changes to the road system. We would advise you to make allowance for these traffic problems in your journey time and use public transport whenever possible. Take a look at our "Getting to the Auditorium" page.

For safety reasons, only vehicles transporting disabled people are permitted to drop off their passengers there. Parking is not permitted on the Place Charles-de-Gaulle.

The doors to the Auditorium and to our food service area open:
– 1¼ hours before concerts held in the morning;
– 1½ hours before concerts held in the afternoon or evening.
Most of the evening concerts are preceded by a pre-concert talk that starts an hour before the concert begins.  
You can take your seats in the concert hall 30 minutes before your show begins.

Concerts begin strictly on time. If you’re late, you’ll be met by our team of ushers, who will let you enter the hall during a break in the programme to avoid disturbing the other concertgoers or the artists. In some cases, you may not be able to go to your seat until the interval. Note: in the event of a late arrival, numbered seats are no longer guaranteed.

Yes, a supervised cloakroom is available free of charge.
For safety reasons, bulky items must be left at the cloakroom. Suitcases and bags larger than “cabin bag” size (55 x 25 x 35cm) are not permitted inside the building.

 

The lift services only the first and second balconies. It is reserved primarily for disabled patrons.

Out of consideration for the artists and other concertgoers, patrons are not permitted to take photos or make videos during performances. Photos and videos are tolerated before the concert begins and after it finishes.

To guarantee optimal listening quality, children under the age of three are not permitted in the concert hall. We offer specific concerts suitable for young children from the age of three up, and an early childhood day for infants aged three months to three years.  

See the youth programme for 2021/2022

 

You can use your gift card :

  • on the auditorium-lyon.com website, at any time;
  • at the Auditorium ticket office (from Monday to Friday, 11.00-18.00 and on the Saturdays when concerts are held, from 14.00 to 18.00)
  • by phone on 04 78 95 95 95 (from Monday to Friday, 11.00-17.00 and on the Saturdays when concerts are held, from 14.00 to 17.00).

> See the Subscriptions and Cards section.

You can exchange your tickets up to 24 hours before the concert. This service is billed €3 per ticket; it is free for subscribers. Present the tickets to the Auditorium’s ticket office and they will be exchanged for tickets of equivalent value, subject to availability. E-tickets can be exchanged by phone.

You can contact our security control room, which receives all of the objects found.
You can contact it by phone on 04 78 95 95 01 from Monday to Friday, 9.00-18.00.

For any other questions about your concert, please contact the ticket office :
By phone : 04 78 95 95 95 (from Monday to Friday, 11.00-17.00)
By email : onl.billetterie@mairie-lyon.fr

 

Auditorium-Orchestre national de Lyon

04 78 95 95 95
149 rue Garibaldi
69003 Lyon

L’Auditorium et l’Orchestre national de Lyon : la musique au cœur de la cité. 160 concerts par saison : concerts symphoniques, récitals, ciné-concerts, jeune public, jazz, musiques actuelles et musiques du monde, mais aussi ateliers, conférences, afterworks…